Terms of Service

Last Updated: August 2026

Welcome to Atlas Watch Co. These Terms of Service govern your use of atlaswatchco.shop and any purchases or services provided through our website.

By accessing or using our website, you agree to these Terms of Service.

1. About Our Store

Atlas Watch Co. is operated by Atlas Timepiece Group LLC and offers watches under the Rokyn brand.

We provide products and services to both individual customers and business customers, including retail sales, wholesale orders, and OEM/ODM services.

2. Retail, Wholesale & OEM/ODM

Retail Orders

Individual customers may purchase eligible products directly through our online store.

Wholesale Orders

Wholesale orders are available with a minimum order quantity of:

50 watches

Wholesale pricing may vary depending on product selection and order quantity. Pricing may be negotiated for larger orders.

OEM/ODM Orders

OEM/ODM services are available with a minimum order quantity of:

500 watches

Customization may include logos, dial designs, cases, straps, packaging, and other product specifications.

OEM/ODM pricing depends on quantity, materials, specifications, customization requirements, packaging, and production requirements.

Custom orders may require a deposit and separate confirmation of specifications, production schedule, and delivery arrangements.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.

However, product appearance, colors, packaging, and specifications may vary slightly due to lighting, photography, screen settings, manufacturing batches, or product updates.

We reserve the right to correct errors, update information, modify specifications, change prices, or discontinue products without prior notice.

4. Prices and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change at any time without prior notice.

Payment must be successfully completed before an order is processed and shipped unless otherwise agreed for wholesale or OEM/ODM orders.

We reserve the right to refuse or cancel an order in cases including product unavailability, pricing errors, payment issues, suspected fraud, or violation of these Terms.

5. Orders

After placing an order, you may receive an order confirmation by email.

An order confirmation does not necessarily guarantee acceptance of the order. We reserve the right to cancel or reject an order when reasonably necessary.

Customers are responsible for providing accurate shipping and contact information.

6. International Shipping

We offer shipping to eligible destinations internationally, including the Middle East, Europe, the Americas, and other eligible markets.

Shipping availability depends on the destination country, local regulations, customs requirements, and available logistics services.

Delivery times are estimates and are not guaranteed.

7. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, clearance fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout or agreed in writing, such charges are the responsibility of the customer.

Customers are responsible for complying with applicable import laws and regulations in their destination country.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers must follow the applicable return procedure and obtain return approval where required.

Refunds will be processed after the returned product has been received and inspected, subject to the applicable return conditions.

Nothing in these Terms of Service limits any mandatory consumer rights that apply under the laws of the customer's country or region.

9. Prohibited Use

You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not attempt to interfere with the operation or security of our website or misuse our content, services, payment systems, or promotional policies.

10. Intellectual Property

The Atlas Watch Co. and Rokyn names, logos, product images, product descriptions, website design, graphics, videos, and original content are owned by or licensed to Atlas Timepiece Group LLC, Atlas Watch Co., Rokyn, or their respective licensors.

You may not copy, reproduce, distribute, modify, or commercially exploit our content without prior written permission.

11. Third-Party Services

Our website may use third-party payment providers, shipping companies, advertising platforms, analytics services, and other third-party services.

We are not responsible for the availability, security, content, or policies of third-party services.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Atlas Timepiece Group LLC and Atlas Watch Co. shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products.

This does not exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, customs restrictions, transportation disruptions, strikes, or other similar events.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Changes become effective when the updated terms are published on this page.

15. Contact Information

Atlas Timepiece Group LLC
Atlas Watch Co.
Rokyn

Email: support@atlaswatchco.shop
WhatsApp: +852 6523 3584
Website: atlaswatchco.shop